Privacy Policy

Privacy Policy for https://accident-repair-estimates.dentrepair-talk.com

Introduction

Welcome to https://accident-repair-estimates.dentrepair-talk.com! We are committed to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This Privacy Policy outlines the practices we employ regarding the collection, handling, and protection of personal data in accordance with various international privacy laws and regulations, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) from the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado Privacy Act (CPA), Colorado, USA
  • Utah Consumer Privacy Act (UCPA), Utah, USA
  • Connecticut Personal Data Protection Act (CTDPAA), Connecticut, USA
  • Virginia Consumer Data Protection Act (VCDPA), Virginia, USA
  • Protection of Personal Information Act (POPIA), South Africa

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to external platforms, apps, or services linked from our site, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy outlines the ways in which we process your personal data across various touchpoints:

  • When using our applications and services: As an authorized user, your account information, payment details, and service-related interactions are processed to provide you with access and functionality.
  • Website visits: When you visit our websites, we may collect browsing behavior data and location information (if provided) for analytics and personalization.
  • Communication: We use contact methods like emails, calls, or SMS for transactional purposes and to send promotional content, newsletters, or surveys, unless you opt-out.

Personal Data Collection

We gather several types of personal data to enhance your experience and provide tailored services:

  • Account Information: This includes usernames, passwords, email addresses, and profile details required for account creation and management.
  • Payment Information: Credit or debit card numbers, expiration dates, CVV codes, and billing addresses are collected for secure transactions.
  • Financial Data: We may store banking information for direct debits or recurring payments related to our services.
  • Purchase History: Details of products or services purchased from us, including quantities and transaction amounts.
  • Mobile Device IDs: Unique identifiers from your mobile device to personalize content and ads (if enabled).
  • Location Data: Information about your geographical location when you interact with our geolocated services.
  • Feedback and Reviews: Any comments, reviews, or ratings shared by users contribute to community engagement.
  • Social Media Profiles: If you choose to connect our services with social media accounts, we may access certain profile information from these platforms.
  • Product Information: Data about products viewed, added to carts, or purchased on our e-commerce platform.

We collect this data through various means: user input forms, order processes, surveys, account settings, and automated tracking technologies (like cookies). Additionally, third parties may share personal data with us for specific purposes, adhering to their privacy policies.

Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance your experience on our platform:

  • Strictly Necessary Cookies: Essential for navigating the website and utilizing its core features.
  • Preference Cookies: Remember user preferences, such as language settings or display options.
  • Analytics Cookies: Track user behavior and preferences to improve our services, analyze trends, and monitor site performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  • Personal data is retained for the duration of your active account or until you request its deletion.
  • Transactional records may be kept longer for accounting, tax, or dispute resolution purposes.
  • Once the data is no longer required for the initial purpose, we anonymize or delete it to prevent re-identification.

Data Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols for secure data transmission and storage.
  • Secure Processing: Our third-party payment processors adhere to industry standards (PCI DSS) to ensure the security of financial transactions.
  • Access Controls: Strict access controls are in place, ensuring that only authorized personnel can access sensitive data.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal information from minors.

Your Data Rights (depending on your location)

As a user, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have errors in your data corrected or updated.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data where there is no compelling reason for its retention.
  • Restriction: Limit our processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Object: Object to the processing of your data, except where we have compelling legitimate grounds.
  • Non-Discrimination: Be free from discriminatory practices based on your data exercises.
  • File Appeals/Complaints: Have your concerns addressed by our privacy team or relevant authorities.

Policy Changes and Updates

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, with updated effective dates. We encourage users to review this policy periodically for the latest information.

Contact Us

For any inquiries, unsubscribe requests, or data-related questions, please reach out to our privacy team via:

We aim to promptly address your concerns and provide transparent responses regarding your personal data.